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FAQ

  • For product that are not out of stock, how long will it take for them to arrive
    You might want to allow customers to buy out of stock items for any of the following reasons: You have products available for pre-order. You have stock coming soon and you want to continue selling before it arrives. You want to sell first and then order supplies later. You aren't tracking the actual inventory quantity in Shopify.
  • Which ways can i order items?
    If you’re a bargain hunter, you can use a price comparison site such as moneysupermarket.com, which lists the websites that sell your product according to price In this guide, we’re going to show you how to find a product online and make a transaction. You’ll need: a computer with an internet connection a credit or debit card
  • Where i can contact you?
    Email - You can get in touch using our secure online contact form iourpetsspa@gmai.com Phone - You can call us on 099-532-7532 Address - Address 122/1 Nguyen Thi Thap, Binh Thuan Ward, District 7, Ho Chi Minh City
  • How long do i have to wait to receive the product?
    I think the first thing to do is to determine, as best you can, when they ‘promised’ they’d ship it. Get it out of your head when they ‘should have’ shipped it (somewhere on the website should be their shipping policies).
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